To enhance the financial future of our members.

Privacy Policy

PIONEER RESPECTS YOUR PRIVACY

Pioneer Federal Credit Union understands your concern for privacy regarding nonpublic personal information. We care about your privacy and recognize that you expect and have grown accustomed to high quality service when it comes to protecting information you provide us.

Privacy Statement

Pioneer Federal Credit Union has implemented the following privacy statement:
We will collect nonpublic information about our members that enables us to conduct our business of providing you financial products and services. We may collect this information from some or all of the following sources:

  • Information we receive from you on applications or other forms completed.
  • Information about member transactions, our affiliates or others.
  • Information we receive from consumer reporting agencies.
  • Information We Disclose

Pioneer Federal Credit Union may disclose nonpublic personal information about our members or former members to nonaffiliated third parties as authorized by a member or under other circumstances as permitted by law.

In some cases, disclosing information may be necessary in order to complete a service or transaction as requested by our members. In addition, as part of Pioneer's daily business activities, we may disclose nonpublic personal information collected, as described above, to nonaffiliated third party vendors. These third party groups may perform marketing services on behalf of Pioneer Federal or financial institutions with which we have established joint marketing agreements. In the event that Pioneer Federal Credit Union does engage in a contractual agreement with a third party vendor, these outside groups agree to adopt the same confidentiality policy that we have implemented and you expect.

Protecting Member Information

All employees of Pioneer Federal Credit Union and its affiliates hold nonpublic personal information of our members in the strictest confidence. In addition, we keep this information limited to only those employees who need it to provide Pioneer's products or services to our members. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

Pioneer Federal Credit Union

Email: pfcu@pioneerfcu.org
Phone: (208) 587-3304