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Our Mission

Join Pioneer Today!

The mission of Pioneer is to ignite lifelong partnerships, member success, and strong communities through "WOW" service.

Our members come from all walks of life. Different life stages and circumstances produce different financial situations. Whether you are well-set in your lifestyle or need some financial assistance, we are here to partner with you. Finances are just one part of life, and we want our members to feel successful and comfortable with their financial standing. 

We have a vision to provide a purpose-driven culture that empowers employees to help members and communities thrive. We know that providing "WOW" service starts from within, and we strive to give our members the very best. Different circumstances may arise in your life, but rest assured that Pioneer will partner with you through them all. Our partnership goes beyond dollars and cents - we are all part of one family.

Our Core Values and Promise of Service

  • Create "WOW" Experiences Every Time
    I promise to provide you with a "WOW" experience every time.
  • Collaborate, Communicate and Celebrate
    I promise to collaborate and communicate to help you meet your objectives.
  • Act with Integrity and Honesty
    I promise to act with integrity and honesty in every situation.
  • Own It
    I promise to take ownership of your request.
  • Be Authentic
    I promise to treat you as an individual with unique needs and goals.
  • Innovate and Embrace Change
    I promise to be innovative and find a way to meet your needs.
  • Be Humble
    I promise to serve you in a professional and humble way.

Our History

Our credit union began in 1954 as the Civilian Employees Federal Credit Union. Years later, our name changed to the Mountain Home Air Force Base Federal Credit Union to better reflect our membership.

Only five years after our founding, the decision was made to add the first permanent office. Located on  Mountain Home Air Force Base, the branch was a small trailer which was open five days a week between the hours of eleven and two.

Since then, we have grown to 14 branches with more on the horizon, and 50,000+ members. Many changes have taken place, but our mission remains the same - to ignite lifelong partnerships, member success, and strong communities through "WOW" service. Our commitment to partnering with members to help them find success is a tradition that dates back more than sixty years.

We provide innovative, simple, and cost-effective financial solutions. At Pioneer, we strive to provide "WOW" service, as was intended at our founding in 1954. 

Ready to Join the Pioneer Family?

If you're ready to join Pioneer, stop by your local branch, call us at (208) 587-3304, apply online, or use the myPioneer Personal Assistant app.