Employment

Pioneer Federal Credit Union was ranked 4th in the Idaho Business Review's 2014 Top Ten Places to Work in Idaho.  Come join a great team and work for a premier employer in Idaho!

"Many applicants are looking for a job and a paycheck; we want to hire team members looking for much more than that. Wearing Pioneer logo shirts doesn’t form a team; it forms a bunch of individuals that just happen to match. Living our core values, and realizing that your voice is heard, makes us a team and separates us from others."

Curt Perry, President/CEO

 

  • Is delivering "WOW" through exceptional service important to you?
  • Are you adventurous, creative and open minded?
  • Are you passionate and determined?

If so, you'd be a great fit for Pioneer Federal Credit Union! View all open positions below.

Pioneer Federal Credit Union is an Equal Opportunity Employer and a Drug Free Workplace. We are committed to a policy of equal opportunity for all qualified individuals without regard to race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability or conditions specifically prohibited by federal, state, and local legislation. Applicant finalists will be required to furnish evidence of employment authorization and identification.

 

The following positions are open:

Mountain Home/Mountain Home AFB/Glenns Ferry:

Pioneer Federal Credit Union is seeking an adventurous, creative, and open-minded Electronic Marketing & eServices Coordinator for our Administrative Office in Mountain Home.

The Electronic Marketing & eServices Coordinator is responsible for the coordination of the credit unions electronic marketing channels, development of electronic and online products (mobile banking, home banking, website, etc), to include coordination of product research and development, and coordination of special projects all to support the credit union’s overall marketing strategies, strategic goals, and operations.

The ideal candidate will have two to five years of similar or related experience and hold a college degree in a related field.

The Electronic Marketing & eServices Coordinator will have knowledge of general marketing concepts, copy and layout, project management, basic HTML as needed, ability to follow detailed directions and simplify them for others using programs. Must be able to work and travel independently and use general office equipment. Must have excellent written and verbal communication skills.

Salary: $16.78 an hour. PFCU also offers benefits to include: health, dental, vision, life and disability insurance, flexible spending account, 401(k), vacation, paid holidays, technology salary advance, and more.

To apply, visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=PIONEERFCU&jobId=46736&lang=en_US
 

Pioneer Federal Credit Union is seeking a Call Center Member Service Representative/ Electronic Services Lead for our Administrative Office in Mountain Home.

The ideal candidate will deliver “WOW” through exceptional service to members through electronic channels; explains and cross sells services or products, responds to problems, and directs queries to the appropriate areas. Assist members and non-members with electronic products or services; home banking, bill pay, Financial Institution to Financial Institution, loan inquiries, and report major problems to IT or appropriate department. Assist credit union with timely and accurate scanning and indexing of loan, membership, and other documents.

The Call Center Member Service Representative/ Electronic Service Lead will be responsible for assisting members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area. Provide a variety of paying and receiving functions via the phone and internet. Performs specific assigned daily tasks and assists other personnel with a variety of duties as assigned. Ensure that members are promptly and professionally assisted at all times. Answers member questions regarding Credit Union services provided and performs a variety of account maintenance duties. Properly maintains member accounts and actively cross sells Credit Union services in order to enhance our member’s financial future.

The Call Center Member Service Representative/ Electronic Service Lead will also assist the call center manager in meeting established goals for member service, sales, productivity and quality of work. Assists call center manager with coaching and performance reviews. Perform call center manager’s duties in their absence. Maintains knowledge of credit union policies, procedures, and products.

The ideal candidate will have six months to two years of similar or related experience. Must have excellent grammar and punctuation; knowledge of office automation products, word processing, spreadsheet, e mail, personal computers, PC operating systems, and able to operate 10 key calculator. Must be able to build open and honest relationships with communication.

Salary: $13.24 an hour. PFCU also offers benefits to include: health, dental, vision, life and disability insurance, flexible spending account, 401(k), vacation, paid holidays, technology salary advance, and more. Deadline for receipt of resumes: May 2nd.

To apply visit: https://workforcenow.adp.com/jobs/apply/posting.html?client=PIONEERFCU&jobId=46714&lang=en_US

 

Nampa/Meridian/Eagle/Middleton:

None at this time.

 

Hailey:

None at this time.

 

Twin Falls/Jerome/Gooding:

Pioneer Federal Credit Union is seeking a part-time Member Service Representative for our Twin Falls Branch.

The Member Service Representative will be responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other Member Service Reps with a variety of duties as required. The Member Service Reps also ensures that members are promptly and professionally served.

We are looking for someone who has a true passion for delivering “WOW” through exceptional service and is highly motivated to cross sell Pioneer Federal Credit Union products. The candidate will also possess good communication skills, good math skills, and the ability to operate related computer applications and business equipment.

The Member Service Representative is expected to have six months or more of customer service skills, sales skills, and cash handling skills.

Salary starting at $11.19 an hour. PFCU also offers benefits to include: health, dental, vision, life and disability insurance, flexible spending account, 401(k), vacation, paid holidays, technology salary advance, and more.

Please apply at: https://workforcenow.adp.com/jobs/apply/posting.html?client=PIONEERFCU&jobId=47095&lang=en_US