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Loan Payment Options

Need to skip a payment? We’ve got you covered. With Skip-A-Pay, you can skip a payment on any eligible loan – online or from the palm of your hand! Follow the instructions below to find out how to skip a payment:

  • From the Pioneer Website: Once you have logged onto your myPioneer account online, click “Additional Services” and select the “Skip-A-Pay” tab. The status of eligibility or ineligibility will show up under the “Skip-A-Pay” tab.  
  • From the Pioneer Mobile Banking App: Once you have logged in with your account details, navigate to the menu icon in the upper right corner your screen () and tap the “Skip-A-Pay” tab. The status of eligibility or ineligibility will show up under the “Skip-A-Pay” tab.  

Skip-A-Pay

A $10.00 processing fee applies to all Quick Pay payments made by card. A $30 fee applies to Skip-A-Pay and must be paid from a Pioneer checking or savings account.

Make a payment to your Pioneer loan from another financial institution using your account. If you would like to use a debit card from a different institution, please use our Pay Online service. We will be adding this functionality to myPioneer in the future.

  • Log in to your myPioneer Online or Mobile Banking Account
  • Add and verify your external account under the "Add a Recipient" button in the Move Money Page. After the account has been verified with micro-deposits, this account will show as a source when making a payment on the Transfers screen.
  • Return to the Move Money page and then select "Pay a Pioneer Loan." Select your external account as the source account.
  • Select the loan you would like to make a payment for.
  • Enter the amount you wish to pay
  • Submit the payment.

Consult our How To Guide for step by step instructions on setting this up.