Pioneer members- Please be aware of fraud calls from someone claiming to be Norton Anti-Virus. The representative on the phone claims that the member was charged an annual fee of $399 and gives an option to dispute the charge. The caller then has the member login to their Online account and takes over their computer. The representative then tells the member that they “accidentally” refunded the wrong amount and instructs the member on withdrawing the funds and sending them out. Please do not give out your account information over the phone nor login to your online account with anyone over the phone. If you need to dispute a charge, contact Pioneer Federal Credit Union Directly.

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